IT Service Desk

IT Service Desk is the central support hub for the University of Houston-Downtown community, providing assistance with all technology-related needs—including software, hardware, telephones, user accounts, and access privileges.

Common IT Requests

The IT Service Desk assists with a wide range of services, including but not limited to:

Software installations and updates Microsoft Office support Email configuration and troubleshooting Wireless connectivity issues Printer toner or cartridge replacements

New printer or scanner setup Computer and laptop setup or relocation Telephone support Virus or spyware reporting Computer account access and password issues

Contact the IT Service Desk

Hours: M-Th - 7:30AM - 10:00PM | Fri - Sun 7:30AM - 7:30PM

Phone: 713-221-8031

Live Chat: ithelp.uhd.edu

Email: itservicedesk@uhd.edu

In Person: ACAD 700 (Walk-in hours: Monday–Friday, 8 a.m.–5 p.m.)

We'd love to hear your feedback. Please take a quick survey to help us improve our IT services: